Hello,

Your Satisfaction Is Our Goal

If you are not happy with the frames you have purchased, EyeOns.com will accept returns within 30 days from the date of delivery.

Please Follow These Easy Steps For Returns

01. Request A Return

Please feel free to fill out a return form in your account, give us a call, or send us an email, and we will provide you with return instructions promptly.

02. Ship it Back

Please send the frame back to us following the instructions provided in the email. Once shipped, please reply with the tracking number generated. You are free to use any shipping company.

03. Get A refund

After receiving and inspecting the item, a refund will be issued within 24-48 hours.

Request a Return

Simple Return Policy

  • Products must be returned within 30 days from the date of receipt of your order.
  • Products must be in their original condition as received, with all original packaging intact.
  • Refunds will be issued in the same form as your original payment method within 2-3 business days after the product has been received and inspected.

Quick Steps on Returning an Item

  • Login to Your account and select the product(s) you wish to return. If you haven't created an account yet, simply click here to sign up and start the return process.
  • Fill out the return form provided.
  • Alternatively, you can request your return via customer service. Please do not hesitate to contact us if you have any questions or need assistance.
  • Ship the product back and await your refund.

Still need help?

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