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Shipping
Shipping Information
For your convenience, all of our orders are shipped with a tracking number making it easy for you to track your glasses! The orders are processed from Monday to Friday from 9:00 to 17:30. The orders placed on Saturday and Sunday will be processed on next Monday.
Orders are usually shipped within 2 to 3 days from the date of confirmation of payment; however, there may be delays due to external factors. The time of delivery can vary depending on the destination. Please note that additional local taxes may be applied to shipments to locations outside of the United States.
We are shipping with the top international couriers within the US. Including FedEx, DHL, UPS and others, to make sure your order arrives on time. Choice of the shipping provider depends on Shipping type as well as location within the US.
Some products may take longer to process than others. For this reason, you should be able to find more accurate shipping information on the product pages.
Remote addresses might take at least (1 - 3) days extra according to the location and transportation method. Whilst we endeavour to deliver goods within the timeframe stated by the carrier you agree that we will not be liable to you for any damage, loss or charge incurred due to the late delivery of goods.
International Shipping rates
We ship internationally on all brands and models purchased through eyeons.com. International deliveries usually require the same amount of time as deliveries within the United States. All International Shipments will be sent with duties and taxes to be paid by the recipient. Duties will be assessed by the importing country based on current laws governing imports.
Additional Shipping information
Please ensure the shipping address is reachable to avoid delivery problems. If you update your address after making your initial order, this may cause shipping issues, which may lead to delays in your order.
For non-fast shipping items, there can be additional delays for designer eyewear due to distributor-related issues. In this case, we will notify you immediately of the estimated delivery time and other options available to you.